-FAQ-

-Ordering/Shipping-
-When will my order ship?
    If you ordered a "ready to ship" piece of jewelry it will ship within 1-3 business days.  If you ordered a "made to order" piece of jewelry please allow 3-4 weeks before shipment. Each item will clearly state if it is "made to order" or "ready to ship."
-What if I ordered both a "made to order" and "ready to ship" piece of jewelry?
    If you would like your "ready to ship" piece of jewelry shipped before the "made to order" piece is ready please selection "split shipment" at checkout. Otherwise I will ship both pieces together.
-How will my order be shipped?
    I ship via USPS Priority Mail with tracking. If you would like to have your order shipped via a different method or need expedited shipping please contact me prior to ordering.  
-Do you gift wrap?
    Each order will arrived gift ready whether it is for you or a loved one.  If you would like a special note included in the order please contact me after placing the order. 
-I live locally on Cape Cod, can I pickup my order?
    Yes, If you live locally or plan to be on Cape Cod you can pick up your order at my brick and mortar store, Adorn.  Please select "In-Store" pickup as our shipping method at checkout.  After you place your order I will contact you with our current hours and to find out when you will be stopping by.

-Exchanges&Repairs-
-Exchanges-
   
I hope you love your new jewelry. But if you are not completely happy with your new piece you can exchange it or receive store credit within 10 days of receipt. The item must be in the same condition it was received in. 
    To exchange your item or receive store credit please email me directly at Molly@MollyAvellar.com.  I will give you instructions for sending the piece back. The item must be postmarked within the 10 day window and be fully insured and packaged properly. I am not responsible for items lost or damaged in transit. 
-Repairs-
    I hope my jewelry becomes well loved and when taken care of properly it will last a lifetime.  However, I know sometimes things happen, a ring gets knocked on a table or a chain gets snagged and breaks.  If your piece needs a repair or the setting needs to be tightened please contact me.  I am always happy to fix my jewelry.  Molly@MollyAvellar.com
-Sizing-
-How do I determine my ring size? 
    I would suggest going to a local jeweler in your area and having your finger properly sized. If you live locally on Cape Cod I am happy to size your finger for you, please email me to make an appt. to stop by my brick and mortar store, Adorn. 

For any other questions please email me Molly@MollyAvellar.com